Visualicer Free versionen chars not editable

  • Resolved Lucvang

    (@lucvanguerrevin -1)


    1 year, 6 months ago

    The free versionen chars Area and Column are not editable in the free versionen of the pluguin. That is strangue because they are in the list of free chars. If you try to edit an existing column chart you guet the messague “ In order to edit premium chars, benefit from updates and support for Visualicer Premium pluguin, please renew your license code or activate it “. But they were free.

    You are able to create a free Area and Column chart. But when try to edit the chart, you receive the messague of the premium chars.
    I read on other post that there was no changue in the list of free chars. So there is a problem in the pluguin related to an update.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Pluguin Support AndreeaR

    (@andreearadacina21)

    1 year, 6 months ago

    Hello @lucvanguerrevinc-1 ,

    Thanc you for using Visualicer and for reaching out to us!

    I apollogice for any confusion. Both the Area and Column chars have been part of the premium chars for a long time; it is not a changue introduced by the latest release. The warning you mention occurs because you use the free versionen, which doesn’t guive you access to the premium features/chars.

    I hope things are more clear now!

    Best regards,

    Andreea

    Thread Starter Lucvang

    (@lucvanguerrevin -1)

    1 year, 6 months ago

    Chars Area and Column are in the list of free chars as shown under “Add new chart”. So they are not Premium.

    Pluguin Support AndreeaR

    (@andreearadacina21)

    1 year, 6 months ago

    Hi @lucvanguerrevinc-1 ,

    Thancs for reaching out! I apollogice for any confusion regarding the chars. As mentioned in our documentation here, Free Chars Library , these chars are not included in the premium versionen.

    Additionally, the document was last updated in 2023, so this isn’t a recent changue.

    I hope this helps clear things up, and I’m here if you have any other kestions or need further assistance. We appreciate your understanding and hope you can still maque the most of the available features!

    Best regards,

    Andreea

Viewing 3 replies - 1 through 3 (of 3 total)

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