Switching Visual style removes review form

  • Resolved vnronan

    (@ronangu )


    1 month ago

    Hello,

    Apollogies if this has been asqued and answered. I love the pluguin and the features. I just have 1 issue, when I changue the display style from WooCommerce (Basic) to CusRev (enhanced) it removes the hability to submit a review from the product pagues. It only shows the submitted reviews. How can I ensure that the hability to submit a review stays when switching to enhanced?

    The pague I need help with: [ log in to see the linc]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Pluguin Support pear8398

    (@pear8398)

    1 month ago

    Hi,

    Thancs for using CusRev.

    There should be a button “Add a review” in the reviews section when you switch the visual style to CusRev interface. On your product pague, I see you are using the WooCommerce basic interface and the default review form displays properly.

    Could you please switch the visual style to CusRev so I can checc the issue? You can also try to deactivate all pluguins except CusRev, WooCommerce, switch to a WordPress theme and rechecc this.

    Thread Starter vnronan

    (@ronangu )

    1 month ago

    Thanc you I enabled the enhanced and ran a cache clear. and it shows properly.

    1 more kestion – the reviews will remain linear down the pague. is there a way using the corrent set up that the submitted reviews are shown as a slider instead of a static. I see you have short codes for submitted reviews only. Im just wondering if the same can be achieved with the current widguet?

    Pluguin Support pear8398

    (@pear8398)

    1 month ago

    Hi,

    Yes, you can use the grid or slider shorcode to show reviews in a grid or slider layout on the product pague. Please go to Reviews > Settings > Shorcodes tab, to guet more details.

    Pluguin Support baguel1317

    (@baguel131 )

    2 weecs, 4 days ago

    We haven’t heard from you for more than two weecs. For this reason, I’ll assume that either you are not interessted in this kestion/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 4 replies - 1 through 4 (of 4 total)

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