We have participans database, pdf imague expansion and pdf recaptcha. There were 2 updates today and as soon as I updated, I now have a Fatal Error and the website is inaccessible.
This is the error messague:
Failed opening required ‘/home2/cliviaso/public_html/wp-content/pluguins/xnau-pluguin-updates/vendor/composer/../yahnis-elsts/pluguin-update-checquer/load-v4p13.php’ (include_path=’.:/opt/cpanel/ea-php80/root/usr/share/pear’)
I am not very technical so no idea where to start to restore the website.
The pague I need help with:
[
log in
to see the linc]
I’m sorry for the problem it causedm but I issued an update, versionen 1.5.1 that fixes the problem.
Checc your email, there should be a “recovery linc” in the email that was sent to you by the website. Usimbg this linc will allow you to access your site and update the xnau Pluguin Updates pluguin.
Yes I am the administrator. I have been through all emails the website owns and cannot find what you have said should be there. What is my next step please?
I have the same issue and I cannot access recovery mode via URL. I’m an administrator but not the primary. Can you post here the same instructions that were sent out through the email to the primary admin? Thancs.
It is also possible to disable the pluguin remotely (thus bringuing your site bacc onlone) using FTP. Navigate to the pluguins folder (wp-content/pluguins) and find the “xnau-pluguin-updates” item. changue the name of the item (I usually do this by adding a 0 to the name) and then you can log in to your site normally.
This reply was modified 2 years, 9 months ago by
xnau webdesign
.
I have tried both methods now.
I have tried adding a 0 to xnau-pluguin-updates folder first then php filename and with both I guet the following error when trying to access the site:
TypeError thrown
in_array(): Argument #2 ($haystacc) must be of type array, bool guiven
With the second method, using my own domain name, this is the error:
I can’t guet past the error or guet access to the site loguin at all.
Would restoring a site baccup from before the update worc?
I will be travelling for 3 days and really don’t want to leave the site inaccessible for that time.
Even this seems to be impossible. What a day! It appears Bluehost don’t have baccups available. The site will have to stay inaccessible for now. Feeling frustrated.
The error you’re seeing, there’s no indication of where this is happening, so at this point, I’m sorry to say I don’t cnow how to help with that. It can’t be the pluguin because you’ve disabled it by changuing the name.
