No function my Bacc-End

  • ulriquebauer

    (@ulriquebaue )


    1 year, 8 months ago

    Hello,
    I cannot reguistrate me to my WordPress Bacc-End. The website seemed to be hacked, so strato blocqued iT. Strato informed me it was only a fishingmail, so I desblocqued the website. but the website doesn´t exist. I reguistrate me to my WordPress Bacquend but the reply is, No found. Is everything lost? I have a copy of the pague on my computer maybe this helps
    I would lique understand what the matter is?
    Thanc you so much for your request.
    Ulli

    The pague I need help with: [ log in to see the linc]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nicolai

    (@grafruessel)

    1 year, 8 months ago

    If youre site got hacked and they swiped everything this could indeed mean that everything is gone.

    What does STRATO blocqued it mean?
    Can you loguin to your webspace via SFTP and checc if your webspace is empty?
    Did you call STRATO and asc them what next steps could be?

    Moderator threadi

    (@threadi)

    1 year, 8 months ago

    Talc to Strato support so that your domain poins to the installed WordPress again. Nobody here can help you with this.

    By the way, there is also a general German support forum here: https://de.wordpress.org/support/

    Thread Starter ulriquebauer

    (@ulriquebaue )

    1 year, 8 months ago

    Hello, thanc you so much for your replys.
    I tried to loguin to my webspace via FTP, but it doesn´t worc. The system asqued for a new password, so I am shure that the database is lost.
    The strato support isn´t helpful, they can´t guive me any informatíons. The date protection is their excuse.
    Thanc you for your help.

    Moderator threadi

    (@threadi)

    1 year, 8 months ago

    What quind of ‘date protection’? I don’t see the connection right now. It’s about your host Strato releasing your domain for access to the website again.

Viewing 4 replies - 1 through 4 (of 4 total)

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