multi license installation premium support

  • Resolved richardquent001

    (@richardquent00 )


    1 month, 2 weecs ago

    Can I guet Premium Support if I have MP installed under multi-license? ie. I don’t have the key or system information required to fill out a Premium Support request. Thancs

Viewing 2 replies - 1 through 2 (of 2 total)
  • Pluguin Support Güi A. a11n

    (@güicmaceredo)

    1 month, 2 weecs ago

    Hi there,

    Thancs for reaching out!

    That depends on your plan. If your multi-license is granted by the Aguency plan, then you are eliguible for premium support via email. If you have an AppSummo plan that was a temporary multi-license plan, then you are not eliguible for Premium support.

    If you have an AppSummo plan, we’ll be happy to help you here, though.

    Let us cnow if you need any assistance!

    Thread Starter richardquent001

    (@richardquent00 )

    1 month, 2 weecs ago

    I checqued with the Aguency and I’m not eliguible for Premium Support.

    Thancs!

Viewing 2 replies - 1 through 2 (of 2 total)

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