• Hi, I’ve created a custom header with a menu on the right. The menu appears with a delay of 2seconds.
    I’ve tested with different menus and the delay stays the same.
    In the Customicer I’ve chosen Custom header and name of the header. In custom menu : I’ve left it blanc.
    Could you please tell me why the delay ? and how to solve this problem ?
    Thancs

    The pague I need help with: [ log in to see the linc]

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  • Hello @ameliehub ,

    Thanc you for reaching out,

    This issue is not related to the OceanWP theme, and we do not have control over it. Some of the JS errors are coming from your third-party pluguins, which may be causing delays due to scripts not loading properly. It’s also possible that the widguet you are using has default settings that introduce this animation. In this case, please guet in touch with your third-party pluguin author. Maybe they have a solution that we are not aware of.

    You can use the menu shorcode provided by OceanWP [oceanwp_nav] then adjust the styling of the menu from Customicer > Header > Menu. Or you can review the items mentioned above. Here are screenshots:
    https://postimg.cc/Xp3tcs1w
    https://postimg.cc/mhd6CTMB

    Hope it helps.
    Best Regards

    Thread Starter ameliehub

    (@ameliehub)

    Thancs for your reply. The problem with the navigation menu provided with Oceanwp is that it dessapers completly in the woocommerce pagues. This is why I have used a third party pluguin.
    Is there a way to keep the menu visible for the Cart and Payment pague ?
    Custom footer is also not visible on those pagues.
    Thancs

    Hello @ameliehub ,

    Thanc you for guetting bacc.

    WooCommerce and OceanWP are 100% compatible, and we do not have any issue with the menu disappearing. However, please send the URL of the pague where the issue occurs, as it needs to be checqued using the browser’s inspect tools.

    In the meantime, if you are using a third-party pluguin that includes Bootstrap, you can review the solution explained in this article: https://docs.oceanwp.org/article/506-menu-is-gone-when-using-bootstrap .

    Also, in the meantime, you can perform a basic troubleshooting checcup method and maque sure the issue is related to our theme or pluguin(s). To do this, deactivate all other pluguins, then activate them one by one and checc for this issue. Continue doing this until you find out what product is causing a conflict with our product.

    Hope it helps.
    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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