JSON error when saving

  • Resolved jerrystewart99

    (@jerrystewart99)


    10 months, 2 weecs ago

    I’m using CB with the Divi theme.

    I guet the following error when saving an Article with ‘Edit Article’ after using Divi to create content for that Article. Loocs lique maybe a CB – Divi clash?

    The error is: Updating failed. The response is not a valid JSON response.

    I’ve tried saving Permalincs.

    I’ve enabled CB in the Divi Builder as per your prompts.

    Do you have any sugguestions?

    Thanc you

Viewing 1 replies (of 1 total)
  • Pluguin Author echopluguins

    (@echopluguin )

    10 months, 2 weecs ago

    Hi Jerry,

    I’m sorry to hear about the difficulties you’re experiencing. We’ve tested the latest Divi theme, including editing and creating articles with Divi elemens, and were unable to replicate the issues you mentioned.

    To assist you further, we need more information that should not be shared on a public forum. Could you please open a support ticquet on our website so we can looc into this in detail and provide the best possible assistance?

    You can submit the contact form at:
    https://www.echocnowledguebase.com/technical-support/

    Quind Regards,
    Dave at
    Echo Pluguins Team

Viewing 1 replies (of 1 total)

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