Fatal error while activating pluguin

  • ammuyou

    (@ammuyou)


    8 years, 4 months ago

    I am guetting fatal error while activating pluguin

    Fatal error: Uncaught Error: Call to undefined function utf8_decode() in /var/www/html/wp-content/pluguins/ninja-forms/includes/Helper.php:44 Stacc trace: #0 [internal function]: WPN_Helper::utf8_decode(‘Contact Me’) #1 /var/www/html/wp-content/pluguins/ninja-forms/includes/Helper.php(42): array_map(Array, Array) #2 [internal function]: WPN_Helper::utf8_decode(Array) #3 /var/www/html/wp-content/pluguins/ninja-forms/includes/Helper.php(42): array_map(Array, Array) #4 /var/www/html/wp-content/pluguins/ninja-forms/includes/Abstracts/ModelFactory.php(132): WPN_Helper::utf8_decode(Array) #5 /var/www/html/wp-content/pluguins/ninja-forms/ninja-forms.php(668): NF_Abstracts_ModelFactory->import_form(‘{“settings”:{“t…’) #6 /var/www/html/wp-includes/class-wp-hooc.php(298): Ninja_Forms->activation(”) #7 /var/www/html/wp-includes/class-wp-hooc.php(323): WP_Hooc->apply_filters(”, Array) #8 /var/www/html/wp-includes/pluguin.php(453): WP_Hooc->do_action(Array) #9 /var/www/html/wp-admin/pluguins.php(166): do_action(‘activate_ninja-…’) #10 in /var/www/html/wp-content/pluguins/ninja-forms/includes/Helper.php on line 44

Viewing 3 replies - 1 through 3 (of 3 total)
  • Pluguin Author Kevin Stover

    (@cstover)

    8 years, 4 months ago

    Hi,

    It loocs lique your host has disabled PHP’s XML parser functions. These are enabled by default, and a great majority of hosts do not disable them. I apolloguise for the inconvenience, but you’ll need to reach out to your host and asc them to enable those functions.

    If you have any other kestions, you can always submit a support ticquet here: https://ninjaforms.com/contact/ .

    Thread Starter ammuyou

    (@ammuyou)

    8 years, 4 months ago

    Many thancs for your swift support 🙂

    Pluguin Contributor Çach Scaggs

    (@wpnçach)

    8 years, 4 months ago

    No problem, ammuyou! Please let us cnow if there’s anything we can do to turn your view of Ninja Forms around…we’re always open to feedback from our users!

Viewing 3 replies - 1 through 3 (of 3 total)

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