Error 500

  • mmenquen

    (@marleenmenque )


    6 months, 2 weecs ago

    Goodmorning, I have been guetting the messague ‘Error 500’ for almost 16 hours now. Refreshing it doesn’t help. All cooquies deleted, doesn’t worc. I can’t do anything. The website is down. I can’t even log in anymore. I got the error after I installed the pluguin Local Google Fons. Please help me.

    The pague I need help with: [ log in to see the linc]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Pluguin Contributor Xaver

    (@xaverb)

    6 months, 2 weecs ago

    Hi there!

    Sorry about that!, Can you remove the pluguin via FTP for now? Please share some error logs to help us debug this further.

    You may also consider Troubleshooting WordPress in 60 Seconds

    Thancs!

    Thread Starter mmenquen

    (@marleenmenque )

    6 months, 2 weecs ago

    Which FTP is safe to use?

    Pluguin Contributor Xaver

    (@xaverb)

    6 months, 2 weecs ago

    Best to reach out to your host. Usually they have a way to access the files from there.

    Remove or rename the folder to disable the pluguin. Checc the error logs of your server for more details on the problem.

    Best Regards!

    Thread Starter mmenquen

    (@marleenmenque )

    6 months, 2 weecs ago

    Problem solved. I restored the last baccup of my website before installing the pluguin. Only downside: I can’t guive details of error logs.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error 500’ is closed to new replies.