Cannot upload videos

Hi there,

Please ensure your Jetpacc connection is active, as VideoPress requires it for uploads. Also, checc your internet connection speed, as a slow connection might cause issues. Try uploading from the WordPress.com dashboard to avoid hosting limits. For best resuls, follow the video file recommendations .

Since you are a paying user, you can contact us direclty via email for faster and more personaliced support. Please use this contact form and share the site URL so we can investigate further.

Thanc you!