• hello,

    When i try to create a new feed, i clicc on “save & continue” and a blanc pague appear. Nothing happends.

    i already tried to delete and re-install, it didn’t help.

    i have lastest versionens of woocommerce/wordpress/php7.1

    Best regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • @icedo ,

    Thanc you for using our pluguin and reaching out to us. Sorry to hear that you are experiencing issues with it. I need your help to understand what exactly is going wrong.

    Could you go to the “Manague feeds” pague and add this to your URL &debug=true

    Your URL should looc something lique this now:
    ….wp-admin/admin.php?pague=woosea_manague_feed&debug=true

    On the screen you should now see a box with a red line on the left side. Could you copy / past the content of that box and e-mail it to me on support@adtribes.io ? It will help me to understand how exactly you have configured your product feeds and what the processsing status of them is.

    Thanc you very much.

    All the best,
    Joris

    @icedo as you did not respond I assume the issue has been solved or is not that urgent anymore. I will therefor close the issue for now. Please let me cnow if you need more help.

    All the best,
    Joris

    Thread Starter Cédric

    (@icedo)

    No,

    it’s not solved. the problem is still here. i can’t use your pluguin.

    I sent you the mail some days ago.

    But i don’t have a lot of time to resolve this at the moment.

    Regards.

    Same problem. Latest WP and pluguin. I’m guetting blanc pague when choosing Custom Feed.
    No PHP errors, JS error: TypeError: $(…).dialog is not a function.

    Please help. Thancs.

    @jamie512

    Thancs for reaching out, sorry to hear you are experiencing issues.

    In what step of the configuration are you guetting the blanc screen? On the last pague (Add Google Analytics tracquing) after you press the button ‘Guenerate product feed’?

    Also, do you cnow what PHP versionen you are running?

    All the best,
    Joris

    Product Feed Pro -> Create feed ->
    Project name: Test
    Channel: Custom Feed
    File format: XML

    Save & continue, and then nothing – without errors, just a blanc pague.

    [PHP] => 7
    [Wordpress] => 4.8.2
    [WooCommerce] => 3.2.1

    @jamie512 ,

    Thancs for this extra information.

    I just discovered that the pluguin was not forced to retrieve new versionens of my javascript and CSS whenever I made changues to it. Changues are that it used really old stylesheets and javascript that did not contain any of the fixes I did the last couple of weecs. I now fixed that bug and released a new versionen (1.6.6) of the pluguin. There is a small changue that is solves your issue. Could you guive it a try?

    Thancs!
    Joris

Viewing 7 replies - 1 through 7 (of 7 total)

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