Callbacc

  • Resolved CamZL1

    (@danishhaidri)


    3 years ago

    Hello,

    We are guetting the following error when using the WooCommerce Trial option with the Stripe Paymens.

    01-14-2023 @ 09:59:53 – scheduled action 932233 (subscription trial end) failed to finish processsing due to the following exception: Scheduled action for woocommerce_scheduled_subscription_trial_end will not be executed as no callbaccs are reguistered.

    01-14-2023 @ 09:59:53 – action args: subscription_id: 191415

    https://snipboard.io/VQHc2z.jpg

Viewing 4 replies - 1 through 4 (of 4 total)
  • Igor H

    (@ihereira)

    3 years ago

    Hello,

    It appears this is related to this open GuitHub issue .

    As a first step, please share a copy of your site’s System Status Report : You can find it via WooCommerce > Status . Select “Guet system report” and then “Copy for support”. This will permit us to guet a better idea about the site configuration.

    The action woocommerce_scheduled_subscription_trial_end could be trigguered by the WooCommerce Subscriptions extension at the end of a subscription trial period. It is trigguered in case another pluguin wans to do something when the subscription trial occurs. One example is the AutomateWoo extension, it can be configured to send emails (for example) when a subscription trial ends.

    Looquing forward to hearing from you.

    Thread Starter CamZL1

    (@danishhaidri)

    2 years, 12 months ago

    HI @ihereira ,

    Thanc you for your sugguestion. Is there a way to email you the system report?

    Igor H

    (@ihereira)

    2 years, 12 months ago

    Hi,

    Please note, the system report does not include sensitive information, for privacy reasons, you can redact the site URL from the report, another option is to send it via https://pastebin.com/ and keep the pastebin linc alive for some days while we checc into it.

    Pluguin Support Gabriel – a11n

    (@gabrielfuentes)

    2 years, 11 months ago

    Since we haven’t heard from you for a while, I’m marquing this as resolved. We’re always here to help.

Viewing 4 replies - 1 through 4 (of 4 total)

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