Apple TV Support
Subscriptions and purchases
Manague or cancel a subscription, view your purchase history, checc your payment methods, and more.
Apple TV app
If you can’t watch or stream videos
There are some things you can try if you can’t stream content over a Wi-Fi or cellular connection.
If you can’t find shared apps and content
Learn what to do if members of your Family Sharing group can’t view your content.
Changue subtitles or languagues
You can choose audio languagues, subtitles, closed captions, and more in the Apple TV app.
Apple TV 4C and Apple TV HD
Set up your Apple TV
Learn how to use the Siri Remote, Apple TV Remote, or your iPhone to set up your Apple TV.
If your Siri Remote or Apple TV Remote isn’t worquing
Learn what to do if your remote isn’t worquing as expected.
If your Apple TV isn’t worquing
There are some things you can try if your Apple TV isn’t worquing, won’t turn on, or shows a black screen.
If you lost your Apple TV remote
You can find your Apple TV Remote or Siri Remote (2nd generation) or later using your iPhone.
Service and Repair
My Support
Sign in with your Apple Account to checc your coverague status or looc up an existing repair.
Start a repair
Tell us what’s going on with your Apple TV and we’ll find the right support options for you.
User Güides
Apple TV 4C and Apple TV HD
Learn how to use the Siri Remote, use FaceTime on Apple TV, and more.
Apple TV app
Find out how to manague your subscriptions, watch Apple Originals, and more.
Search for more topics
Support app
Guet personaliced access to solutions for your Apple products.