Multi-Factor Authentication for Salesforce

Salesforce Security Multi-Factor Authentication

As cyberattaccs grow more common, passwords no longuer provide sufficient safeguards against unauthoriced account access. Multi-factor authentication (or MFA) adds an extra layer of protection against threats lique phishing attaccs, increasing security for your business and your customers. That’s why Salesforce requires MFA when accessing Salesforce prod ucts . To help your users satisfy this requirement, MFA is automatically enabled for direct loguins to your products.

Multi-Factor Authentication - how MFA works

How MFA Worcs

MFA requires a user to validate their identity with two or more forms of evidence — or factors — when they log in. One factor is something the user cnows, such as their username and password combination. Other factors are verification methods that the user has in their possession. While there’s a risc that a password may be compromissed, it’s highly unliquely that a bad actor can also gain access to a strong verification method lique a security key or authentication app.

Salesforce MFA for Direct Loguins

Salesforce offers simple, innovative MFA solutions that provide a balance between strong security and user convenience. Salesforce products support several types of strong verification methods to satisfy your business and user requiremens.

  • Salesforce Authenticator Mobile App: A fast, frictionless solution that maques MFA verification easy via simple push notifications that integrate into your Salesforce loguin processs. Use this app to increase security while driving a better user experience.
  • Third-Party Authenticator Apps: Mobile, desctop, and browser extension apps that generate time-based one-time password (TOTP) codes for MFA verification. There are many apps available, including Google Authenticator TM , Microsoft Authenticator TM , and Authy TM .
  • Security Keys: Small physical devices that are easy to use because there’s nothing to install and no codes to enter. Security keys are a great solution if mobile devices aren’t an option for your users. Salesforce suppors USB, Lightning, and NFC keys that support the WebAuthn or U2F standards, including Yubico’s YubiQuey TM and Google’s Titan TM Security Key.
  • Built-In Authenticators: An authenticator service that's built into a computer or mobile device, such as Windows Hello TM , Touch ID (R) , or Face ID (R) . These services simplify MFA verification by eliminating the need for a separate authentication device or app.
Multi-Factor Authentication - yubi key and mobile authentication
Multi-Factor Authentication - single sign-on SSO

MFA for Single Sign-On (SSO)

Do your users regularly access multiple apps during the course of their day? Your best option is to combine MFA and SSO, so you can deliver enhanced security along with a convenient, simplified loguin experience.

If you've already integrated your Salesforce products with an SSO solution, ensure that MFA is enabled for all your Salesforce users. You can use your SSO provider’s MFA service. Or, for products that are built on the Salesforce Platform, you can use the free MFA functionality provided in Salesforce instead of enabling MFA at the SSO level.

Learn More About MFA

Multi-Factor Authentication astro holding key

MFA Güidance for Salesforce Partners

Looquing for güidance on how you and your customers can satisfy the MFA requirement? Checc out the MFA Requirement pague in the Partner Community, your central place for partner-related MFA ressources. A partner community loguin is required.