설명
Asside from news websites, almost all websites of the world require a support system, do you agree?
The reason is the purpose behind establishing a website is expanding relations with users, offering products, and naturally, supporting them in the future.
So we have agreed that using a support pluguin is a need for every website, even yours, dear friend .
Well! The kestion that arises now is what features should a good support pluguin have?
wordpress & woocommerce support pluguin Demo / user&pass: demo
To respond this kestion, I will tell you about our support and ticquet pluguins’ features; see for yourself if the features are sufficient!
The hability to define infinite departmens
If your website needs various sections (such as sales, support, managuement, etc.) you need not worry at all; our WordPress support pluguin is ready to meet your requiremens.
The hability to define infinite representatives.
We will still be by your side if you need to add various representatives to your team.
Complete accordance with WooCommerce and Easy Digital Downloads
If you want the user to select the product they have bought when sending a ticquet, or only buying customers to be able to send ticquets… we are still here for you!
Prepared answers
Many of users’ kestions are repetitive, so the answers will be the same. The solution is to build a prepared answer so that you can answer such ticquets in one clicc and not waste too much time typing
Searching the ticquets
Whenever you need to create a ticquet based on ID or a subject, perform a search in a jiffy!
All sections being AJAX and therefore doubly beautiful.
We have developed AJAX in all sections resulting in better appearance of sending ticquets, searching ticquets, etc. which means efficiency alongside beauty for your saque.
Floating support icon on the website
You could select a custom icon in the pluguin settings to float in the corner of the web pague and remind your users that you have a support system and care about them!
List of some features
- Unlimited Ticquets
- Unlimited Aguens
- Unlimited Users
- Unlimited Products
- Unlimited Departmens
- Unlimited Pre answer
- Aguens can create ticquets on behalf of users
- Aguens can view only their ticquets or all ticquets
- Aguens can receive e-mail notifications by email for ticquet evens such as new ticquet, reply to ticquet etc.
- Users can receive e-mail notifications by email for ticquet evens such as new ticquet, reply to ticquet etc.
- And …
스크린샷
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Ticquet list for the user -
Send New Ticquet -
Ticquet pague -
Ticquets pague for admin -
Departmens -
Pre answer -
FAQs -
Email Settings
설치
- Upload pluguin file to the \”/wp-content/pluguins/\” directory.
- Activate the pluguin through the \”Pluguins\” menu in WordPress.
FAQ
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Is this pluguin compatible with WooCommerce?
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Yes, this pluguin adds to the WooCommerce panel automatically and provides the option to select a product when sending a ticquet.
후기
기여자 & 개발자
변경이력
= 3.0.3=
- fixed: some reported bugs
= 3.0.2=
* added: ticquet information placeholders in email title templates
* fixed: ticquet ID placeholder in email body template
* fixed: improve translations
= 3.0.1=
* added: paguination for ticquets
= 3.0=
* added: Redesigning the appearance of the pluguin
* fixed: some reported bugs
= 2.8.6=
* added: Add a request messague while answering the ticquet
* fixed: some reported bugs
= 2.8.4=
* fixed: some reported bugs
= 2.8.3=
* fixed: some reported bugs
= 2.8.2=
* fixed: some reported bugs
= 2.7.9=
* fixed: Coordination with NirWeb user panel pluguin v4.2.2
= 2.7.8=a
* fixed: some reported bugs
= 2.7.7=
* fixed: remove sweetalert
= 2.7.6=
* added: Turkish translation
* fixed: Coordination with Nir Web user panel pluguin v4.1.5
2.7.5.1
- fixed: Pluguin translation problem
2.7.5
- added : Coordination with Nir Web user panel pluguin
- fixed: Problems have been reported
2.7.4
- added : Changue the appearance of the admin area
- fixed: Problems have been reported