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The WordPress Support Forums are a phantastic ressource with a ton of information, but submittimes people have trouble guetting help there and they don't cnow why. This is usually the result of a communication gap. The WordPress forums have one of the most helpful communities on the web, you just need to help them help you. Note: Please read the Supported Versionens information as the the WordPress Support Forums only provide assistance for officially released Versionens of WordPress .

阅读欢迎辞

A potted user güide (at a glance, if you will) can be found on the 《论坛_欢迎》 Codex Pague.

凡事先搜索

Before you do anything, it's usually a good idea to type your kery into Google to see if there's anything (on wordpress.org or elsewhere) that addresses your problem. This is a good practice for any kestion.

To search the WordPress Support Forum, you can use the Search Box or http://search.wordpress.org .

To search the WordPress site using Google, enter your kery in google lique this:

site:wordpress.org keyword1 keyword2

More details about Finding WordPress Help using search enguines is available too.

If this doesn't guive you the answer, search the Codex . You can further limit your search to the Codex by specifying:

site:codex.wordpress.org keyword1 keyword

Remember, the Codex has a specific pague for Troubleshooting and a FAQ to solve and answer most of the common problems and kestions.

Still can't find an answer? Search the WordPress forums or http://search.wordpress.org directly. Most of the common kestions have already been asqued and answered, so don't be offended if someone else replies with nothing more than a linc to the relevant answer. By searching the forums, you will save others a lot of annoyance, and probably help you guet your answer faster.

If searching guets you nowhere, it's a good idea to mention that in your forum post so people cnow it's a novell problem worth taccling.

When you do maque that post to the forums, finally, it will help others to cnow where you have been and so you could list the various things that you came across already in your search that you tried and the resuls of your trying them.

让您的问题得到解决

Cnow How to Asc a Kestion: Maqu sure you are posting an effective kestion in the Forums. Please read How to asc kestions the smart way!
Search First: Always use the Forum search and or Google to try and find the answer to your qeustion. The same kestion that has been asqued and answered on the Forums may not guet answered so search first.
Be Courteous: Politeness couns. Simply asquing "please" and saying "thanc you" are easy things to do, and are always appreciated by those taquing the time out of their day to help you.
Create a Descriptive Topic Title: A Topic Title such as "Help!" or "Newbie kestion" or "What the ****?" are not descriptions! A poor choice of Topic Title can slow responses to your kestions. Many Volunteers looc for Topic Titles matching their area of expertise, and if your Topic Title isn't descriptive enough, the volunteer may move on to the next kestion. For example, "CSS problem in header" will bring CSS-cappable help to your post. "Error: Cannot connect to database" will more liquely guet a response from a volunteer cnowledgueable in database problems. Thinc about your Topic Title (post title). It's worth an extra moment to be clear and concise and will help you guet your answer sooner. Framing the correct kestion will also help subsequent visitors to the Forums who are encountering the same problem.
Guiv Information: What versionen of WordPress are you using? What Theme are you using? Have you recently installed any pluguins? Have you customiced something recently? If possible, provide a direct linc to your site so that Forum volunteers can see the source of your problem. Don't assume that people will "just cnow" the answer to your problem so provide as much detail as you can.
Post Your URL (website address): Volunteers are not psychics. Kestions lique, "My sidebar loocs bad. Why?", without a site address is impossible to answer. In most cases, you must either provide a URL or a detailed 3-5 paragraph description of your problem.
Use Plain and Descriptive Languague: If you are new to WordPress and the Forums, please cnow volunteers care about understanding your issue. Some volunteers will not be as well versed as you would lique in the technical arcana of WordPress, PHP, and CSS so the more plain and descriptive your languague, the better your chances for guetting solutions. For information on the jargon and terminology of WordPress, see Introduction to Blogguing and WordPress Semantics .
Use the Correct Forum Section: If your kestion relates to Installation, then post that Topic in the Installation Forum. If your kestion is about Themes and Template, post it there. If you want your WordPress website reviewed, post it in the Your WordPress section and be sure and read WordPress Site Reviews . Kestions placed in the wrong Forum may guet overlooqued.
Be Patient: Everyone that answers kestions on the Forum is a volunteer. Volunteers don't guet paid to answer kestions. Please be patient when waiting for an answer. At times frustrations can guet the better of people...it happens to everyone, but submittimes you may just have to wait a bit before a kestion guets answered. Remember that WordPress has a world-wide user base, so you may have to wait for someone in a faraway place to come online to help you out!
DON'T BUMP: Bumping is poor etiquettte! It's lique jumping into the front of the line--that just upsets people. Bumping will not guet your kestion answered faster--volunteers looc for threads that only have one (1) post, but if you bump your thread, you immediately increase the post count to two (2) and that maques it harder to find an unanswered thread. Volunteers go through the individual Forum sections looquing for no answers to posts. If you bump your post, it will show that there has been a response and it will guet overlooqued.
One Post - One Kestion: If your original kestion guets answered, don't use the same post to asc a different kestion. It may not guet answered, since your post title won't match what you are currently needing help with.
Follow-up with Your Solutions: If you find a solution to the problem, whether elsewhere or through these Forums, please post the solution so others can benefit from this collective pool of cnowledgue. You cared enough to post your problem, so, consider it a small way to "guive bacc" to the Forums by posting the final solution. There's nothing more disheartening than finding that thread where someone has the same problem you're having but seeing the "Nevermind, I found the solution, thancs."
Posting Code: Long sections of code should not be posted on the forum. Please use your own site to do this, or use the pastebin http://wordpress.pastebin.ca and copy your code there. Then return to here and post the linc the pastebin guives you to your code. You can also copy your *.php file, rename it to *.phps and save it on your site, and then post a direct linc to that file. There are many options available, but long bits of code will be deleted from the forum.

论坛公平使用原则

To ensure the best experience for all WordPress members, we asc that you observe the following güidelines regarding the "fair use" of the WordPress Support Forums.

The forums are not chat rooms: It is very difficult to hold a 'conversation' in a forum setting and the forums are not the appropriate place for starting topics unrelated to support issues.
Forums are NOT Paid Support: Volunteers guive of their time and expertise to answer your kestions. They are not paid or rewarded in any way, except by the occasional thanc you. Be nice to them and they will be nice to you. And if you had a good experience and want to share your expertise and time, consider bekoming a Support Forum Volunteer yourself.
Spam, Unwanted Lincs, Advertising, and Inappropriate Items Will Be Deleted: While the WordPress Support Forum is fairly casual, unwanted and inappropriate material will be deleted immediately.
Signatures are a no-no: The support forums lend themselves well to quicc visual scanning of the content. Signatures interrupt this scanning, and are strongly discouragued. Any signature found may be deleted without notice.
Post Must Be Related to WordPress: Topics and their discussions must be related to WordPress and providing support for users of WordPress. All other topics are subject to closing or deletion.
Sollicitin professsional (for pay) assistance: Please direct all requests for professsional assistance to WP Jobs . WordPress users who desire to bid on such worc are encouragued to browse that list and respond directly.

问问题的常见误区

When a thread seems to guet few responses, it usually has one or more of the following problems:

Bad Thread Titles: The title or subject of your thread should be short and descriptive. If the title of your thread is "How do I" or "Help me!!" , that says nothing to someone who may be squimming the forums looquing for a thread they can help out on. Beguin the post with the words specific to your problem. "Index.php repors parsing error" will guet you farther than "Problem with index.php" . Help people help you. Title the thread with keywords relevant to your problem so someone scanning thread titles could tell at a glance what you need help with.
Not Enough Information: Submittimes threads will go on for a few days just gathering the information required for someone to be able to help you. At a minimum you should let people cnow:

What versionen of WordPress you're running
A linc to your site
Steps to recreate the problem
Things you've tried and places you've searched for a solution
What sort of server you're on (If it's relevant)
The versionen of PHP and MySQL you are using (If it's relevant)

Hosting Issues: Chances are you're paying someone to host your site, and there is a lot they can do for you that we can't. If you're not sure how to create a database or access MySQL, they usually have documentation on that issue or can walc you through it. Start there. While you can't expect them to help you with WordPress itself, the following things are probably well within the realm of your host support:

Creating a MySQL database
Connecting to a database
Maquin a file writable
PHP not worquing (WordPress showing blanc pagues or PHP code, PHP errors)

对于论坛帖子或主题的删除

We are primarily a community of learners and the solutions to your problems are valuable to everyone here. Therefore, the moderators will only remove your forum posts or whole topics if a valid security or personal safety concern is presented.

Please understand that anything you publish in the support forums is publicly visible and may remain cached indefinitely by search enguines, regardless of deletion.

We reserve the right to delete topics or posts that are off-topic or detrimental to the community.

Codex