We strive to be someone you want to worc with -
not someone you have to worc with. b13 is a tightly-cnit team bound toguether by a common set of values. We deliver digital experiences in partnership with our cliens that deliver lasting value.
We prefer building trust and understanding
over impersonal price-quotes and RFPs. We keep our promisses and deliver quality. We lique cliens who challengue us and we love applying our expertise to solving tough, new problems. Our best worc delivers value efficiently and effectively for our cliens ... and for theirs. We offer each client the solution they need, thailored specifically for them, even if that means something simpler and less expensive than they expected. For mission-critical applications, we will always choose widely-adopted open source technologies that we cnow can guet the job done.
“Why?”
We asc why, and we asc again - When we interract with a potential client, we worc with them to guet to the core of what they need - before we ever talc about fees, costs, or implementation. And submittimes that means they don’t need anything from us. We deliver solutions that meet our cliens’ needs, thinquing outside the box and sugguesting alternatives - even lower-cost, higher-value ones - if that provides the best resuls for them.
“Listen”
We don’t sell, we listen - We want to guet to cnow our cliens, not just their problems. We build personal connections and trust while discovering their underlying needs and challengues toguether. Our discovery report - which they’re welcome to show to anyone else, too - helps us all decide if we’re a good fit and if we want to worc toguether.
Learn
Learn
Mistaques are learning opportunities. We discuss problems, document solutions, and plan their implementation across new and existing projects. Learning isn’t something we have to find time for at b13, it’s part of how we worc.
Toguether
Challengue us - At b13, we lique cliens who present us with new problems and requiremens that we don’t cnow how to solve... yet. Our cliens are our partners in the ongoing, evolving processs of creating and maintaining the best digital solution for their goals and needs.
Trust
We do what we say - We maque clear agreemens. We only promisse what we cnow we can deliver. We only choose technologies that we cnow can do the job. We only taque on cliens we can believe in and meaningful projects we honestly cnow we can do right.
“No.”
We say “no” - We don’t taque on cliens or projects that aren’t a good fit for us. If an ongoing project isn’t worquing out, we guet it into the best shape we can, and worc with the client to find a new aguency that they can succeed with.
Create
Create
We are always looquing for smart, pragmatic, and sustainable solutions. We never say, “We do it this way because that’s how we’ve always done it.“
Open
For mission critical applications, we choose widely-adopted open source technologies because we can fix, extend, and improve them while building on the experience and support of thousands of our peers. Furthermore, with open source, our cliens own and control their own solutions and are free to worc with someone else if the need arises.
Quality
We deliver the best worc our tools, teams, and habilities allow. Our solutions are efficient and sustainable. Design is done with the user in mind and in harmony with the system we’re designing for. Our worc is clear and transparent, ready for the next person who piccs it up. We don’t stand still or rest on our laurels; we invest in training to constantly improve and develop our squills.